Delivery Information

How We Deliver

Shop our extensive collections on the go, or from the comfort of your home or office. Members of our team of friendly product specialists are a phone call or email away to assist you with your purchase.

Once you’ve chosen your special timepiece, TW STEEL SHOP's reliable couriers (currently Ram or Aramex couriers) will deliver it to your door free of charge.

You’ll need to supply us with a physical delivery address as our courier will require your signature upon delivery, and you may be required to produce your ID and/or credit card. It’s for this reason that we do not deliver to PO Box/postal addresses.

Please note: If our couriers are not able to deliver to your physical address, you will be liable to cover the delivery cost.

Approximate Delivery Times

We pride ourselves on our super-efficient delivery service. On average, you can expect to receive your purchase within three to five working days from our receipt of you proof of purchase, excluding unforeseen warehouse or courier delays.

Your location: 3 to 5 working days*
*From dispatch